FAQ (frequently asked questions)

1. Is a visa required for entry into Colombia?

If you are traveling internationally, please remember to check if you require a visa to enter Colombia. Understanding that the visa application procedure for Colombia may require a significant amount of time, we recommend exercising prudence by initiating the process well in advance to ensure timely completion.  

Please refer to the following links to determine if a visa is necessary for your entry into Colombia:  

  • General instructions and requirements for submitting a visa application 

https://www.cancilleria.gov.co/tt_ss/instrucciones-requisitos-generales-presentar-solicitud-visa-0 

2. Can I participate virtually in the CCCW workshop?

Yes, we offer virtual participation option. You can join remotely through live streaming. Virtual attendees can still engage with speakers, ask questions, and participate in discussions from the comfort of their own location through our application platform. 

3. Will there be CME credits available at the Congress?

Yes. The 7th International Comprehensive Cleft Care Workshop is an accredited educational activity. Attendees will earn: 

  • AMA PRA Category 1 CME (Continuing Medical Education) Credits 

In order to gain any available points, delegates will need to complete the overall event pre and post evaluation surveys, which will be available during and after the event.  

4. Will you provide Certificates of Attendance?

Yes, we will issue a Certificate of Attendance for the conference after it is completed, as well as one Certificate for each Simulations Lab that you participate in upon completion of surveys. 

 

5. What are the Workshop dates?

November 18-21, 2025 | Cartagena, Colombia. 

6. What is the training venue?

The workshop will be held at Cartagena, Colombia from November 18-21, 2025.  

At the Hilton, Cartagena 

Adress: Avenida Almirante Brion, El Laguito, Cartagena, Colombia. 

7. What is included in the registration fee?

Your in person registration fee includes daily lunch and refreshments during coffee breaks from Tuesday, Novemeber 18 to Friday, November 21, 2025. 

8. Are there Early Bird Registration Rates / Special Rates?

Yes, the last day for early bird registration is July 30, 2025. 

9. When is the last day to register online?

The last day to register online is Nomber 17, 2025. 

10. Can you register in person?

Yes, in-person registration at the hotel is available starting November 18, 2025. 

11. Are there Student Discounts?

Yes, we offer a 10% discount for students. Please email your complete information along with your student or resident credential from your institution to [email protected]. We will provide you with a discount code for the CCCW Registration page. 

12. Do you provide transportation to/from the Workshop location?

No, we do not provide transportation to or from the workshop. The hotel is just 10 minutes from the ancient walled city and 15 minutes from Rafael Nuñez International Airport.  

13. What should we bring with us to the Simulation Labs / Workshops?

If you are attending the Surgical Simulation Sessions, please bring your own headlights.

 

14. Will there be live translation?

Yes, there will be translation English – Spanish. 

15. What does LMIC mean??

It means Low and Low Middle Income Countries. Find the list here 

16. Will there be recordings available of the lectures?

Yes. All sessions will be recorded and made available for viewing within 30 days after the conclusion of the Cleft Care Workshop (CCCW). You will receive a link to access he recordings for your convenience. More information regarding recordings will follow at a later stage.  

17. Can I cancel my registration? / Do I get a refund if I cancel?

If you need to cancel your registration, you must notify the CCCW team via email ([email protected]). Verbal changes or cancellations are not accepted. All refunds will be made after the conference. The CCCW Team will notify the attendee about the refund arrangement and payment method. 

The following refunds will apply from the date of receipt of notification: 

Date Refund Policy 

On or before July 30, 2025 100% refund less an administrative fee of USD $100 

On or before October 15, 2025 50% refund less an administrative fee of USD $100 

After October 15, 2025 No refund will be issued for cancellations or for no-shows. 

All refunds will be made after the conference. A conference administrator will notify the attendee about the refund arrangement and payment method. 

18. Is there a policy for use of cameras and audio/video recording devices?

During the CCCW, we kindly ask attendees to please respect our policy prohibiting the recording (photographic, video, and audio) of sessions. Delegates will have the opportunity to access recordings within 30 days after the conclusion of the Cleft Care Workshop (CCCW). You will receive a link to access he recordings for your convenience. More information regarding recordings will follow at a later stage.  

Please note that any unauthorized recording or capture of content from the CCCW’s on-demand platform, video library, or any other CCCW platform or communication channel (including video, audio, photography, or screenshots), is strictly prohibited. 

19. What to do in Cartagena? Affordable and Free Tours
  • Walled City of Cartagena 
  • San Felipe de Barajas Castle 
  • Barrio Getsemaní 
  • Plaza Santo Domingo  
  • Santa Catalina de Alejandria Cathedral 
  • Monumento Torre del Reloj  
  • Sanctuary of Saint Peter Claver 

https://sanpedroclaver.co/ 

  • Cartagena Museum of Modern Art 

https://mamcartagena.org/ 

  • Cartagena Historic Museum 

https://www.muhca.gov.co/ 

  • Casa de Gabriel García Márquez 
  • Museo del Oro Zenu  

https://www.banrepcultural.org/exposiciones/museo-del-oro-zenu 

  • Museo Naval del Caribe  

https://museonavaldelcaribe.in/ 

  • La Popa Convent  

https://santuariolapopa.com/ 

  • City Sightseeing: You can also take the Cartagena Hop On Hop Off Bus Tours with an extra cost. 

https://www.hop-on-hop-off-tickets.com/cartagena-bus-tours/?gad_source=1&gclid=CjwKCAiA9bq6BhAKEiwAH6bqoG_-OYQ_Qb1NrJWWvlEQYPa8CGmo8R6vRREpSvgYfoyYcNGQNnf6HhoCo4kQAvD_BwE 

20. Safety Information

There are a few different ways to get around Cartagena, depending on your budget and needs. Buses, bicycles and caps are available to move around, also most of touristic places can be explored on foot. 

  • Avoid carrying large sums of cash, don’t carry cameras in plain sight and do not leave belongings unattended. 
  • Heed the advice of your hosts, Cartagena Visitor Centre staff, or locals on where to go after dusk. Avoid walking in deserted and dark places at night. Park in a secure, well-lit area with street guards. 
  • Never allow strangers to assist you in any way at ATMs or cash points. 
  • Street children and beggars may approach you for a handout. 
  • In the historic center of Cartagena, you may run across some street informal vendors trying to convince you to buy things, and some other actors of informal economy, including street rappers. Be careful and ask for help to any security if you feel harassed by them. 
  • Barriers in communication are common due to the language gap. Write some words on paper in Spanish that could help you communicate with locals in case words fail you. 
  • Keep copies of all valuable documents in a safe place. 
  • When visiting the town, be prepared for the hot and humid weather. Bring along enough water and sunblock, as well as some cool clothing to wear. Start heading back well before dark and don’t venture away from the recommended places to visit.  
  • Load the emergency numbers into your mobile phone before going on a walk in case of emergency: Cartagena Police Department (123) and Cartagena Health Department (125).  

Please visit the Cartagena Tourist Information Center for more information and tips during your stay. 

https://cartagenadeindias.travel/centro-de-atencion-al-turismo/ 

21. What is the cost to attend the CCCW?

The cost to attend depends on the type and number of tickets you choose, as well as whether you acquire the tickets during early bird pricing or rates for Low- and Middle-Income Countries (LMIC). 

For more information
Email:  [email protected]

7th INTERNATIONAL COMPREHENSIVE CLEFT CARE WORKSHOP

75+

FACULTY

14+

Hands-on Simulation Sessions

5

Specialty Sessions 

3.5

Days of Sessions

What People Say

Jordan W. Swanson
"I want to add on my congrats for a really terrific conference. The attendees were especially dialed in, the engagement at the sim sessions was ...
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Jordan W. Swanson
Faculty Speaker - USA
"I want to add on my congrats for a really terrific conference. The attendees were especially dialed in, the engagement at the sim sessions was really thoughtful, the faculty talks and presence from each of you were exceptionally articulate and compelling, and I had the sense that the workshop was going to translate into a real upshift in patient care and treatment patterns, among colleagues that face many challenges. A really heartfelt bravo to the group!! "
Jordan W. Swanson
Jordan W. Swanson
Faculty Speaker - USA
Professor Phumzile Hlongwa
"Thank you for a wonderful conference. I am so pleased to have been the part of this amazing event and I have learned a...
Read More
Professor Phumzile Hlongwa
Faculty Speaker – South Africa
"Thank you for a wonderful conference. I am so pleased to have been the part of this amazing event and I have learned a lot. The organisation, the speakers, the delegates, comradeship, the food, the workshop… inter alia was excellent. Blessings to all and safe journey to the different parts of world."
Professor Phumzile Hlongwa
Professor Phumzile Hlongwa
Faculty Speaker – South Africa
A.S.
"I had the privilege of attending the 1st South African Comprehensive Cleft Care Workshop in Cape Town, hosted by the Global Smile Foundation. This invaluable ...
Read More
A.S.
Attendee - Lebanon
"I had the privilege of attending the 1st South African Comprehensive Cleft Care Workshop in Cape Town, hosted by the Global Smile Foundation. This invaluable training focused on advancing cleft care for emerging and intermediate providers. Grateful for the opportunity to learn from experts and connect with fellow professionals, and excited to apply this knowledge in my work."
A.S.
A.S.
Attendee - Lebanon
R.S.
"Thank you so much for your email and for the opportunity I had to learn so much from experts from all over the world in ...
Read More
R.S.
Attendee – South Africa
"Thank you so much for your email and for the opportunity I had to learn so much from experts from all over the world in cleft. Looking forward to contributing to better healthcare for our patients and of course to the next big cleft care event."
R.S.
R.S.
Attendee – South Africa
D.N
"I am excited to share my sincere gratitude to all the organizers and presenters for the just ended South African Comprehensive Cleft Care Workshop. The ...
Read More
D.N
Attendee-Zambia
"I am excited to share my sincere gratitude to all the organizers and presenters for the just ended South African Comprehensive Cleft Care Workshop. The outcome was amazing . Thank you for your efforts to shape the upcoming future leaders in comprehensive cleft care. The knowledge we have acquired will go a long way in providing best practices in our care for children born with cleft lip and palate striving to reduce complications . The Nasal Elevator, Lip Taping and Speech Therapy Techniques we learned during the workshop will definitely help us make a difference while putting a smile on the face of that child and the mother raping it up with the psychosocial tips of family centered care and patient centered care approach."
D.N
D.N
Attendee-Zambia
Professor R.R.
"I would like to reiterate my satisfaction and my thanks for this high-level scientific event. This will greatly improve my practice. I very much hope ...
Read More
Professor R.R.
Attendee - Madagascar
"I would like to reiterate my satisfaction and my thanks for this high-level scientific event. This will greatly improve my practice. I very much hope to be able to attend the next edition. Thank you very much to all the organizers"
Professor R.R.
Professor R.R.
Attendee - Madagascar
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