FAQ (frequently asked questions)

1. Is a visa required for entry into South Africa?

If you are traveling internationally, please remember to check if you require a visa to enter South Africa. Understanding that the visa application procedure for South Africa may require a significant amount of time, we recommend exercising prudence by initiating the process well in advance to ensure timely completion.

Please refer to the following links to determine if a visa is necessary for your entry into South Africa:

2. Can I participate virtually in the CCCW workshop?

Yes, we offer virtual participation option. You can join remotely through live streaming. Virtual attendees can still engage with speakers, ask questions, and participate in discussions from the comfort of their own location through our application platform.

3. Will there be CME credits available at the Congress?

Yes. The 1st South African Comprehensive Cleft Care Workshop is an accredited educational activity. Attendees will earn:

  • 15 CPD points (South African Continuing Professional Development Points), Accreditation entity UCT (University of Cape Town)
  • AMA PRA Category 1 CME (Continuing Medical Education) Credits

 

In order to gain any available points, delegates will need to complete a session evaluation AND the overall event evaluation form, both of which will be available during and after the event.

4. Will you provide Certificates of Attendance?

Yes, we will issue a Certificate of Attendance for the conference after it is completed, as well as one Certificate for each Simulations Lab that you participate in.

 

6. What is the training venue?

The workshop will be held at Cape Town , South Africa, from October 23-24, 2024.

At the Doubletree by Hilton Cape Town Upper Eastside

Adress: 31 Brickfield Road Woodstock Cape Town.

7. What is included in the registration fee?

Your in person registration fee includes daily lunch and refreshments during coffee breaks from Wednesdey, October 23 to Thursday, October 24, 2024.

8. Is registration to attend still open?

Yes, reserve your spot at the CCCW 2024 Cape Town. Online registration is open until October 22, 2023. Take advantage of the Early Bird prices.

9. Are there Early Bird Registration Rates / Special Rates?

Yes, the last day for early bird registration is June 30, 2024.

10. When is the last day to register online?

The last day to register online is October 22 2024.

11. Can you register in person?

Yes, in-person registration at the hotel is available starting October 23, 2024.

12. Are there Student Discounts?

Yes, we offer a 10% discount for students. Please email your complete information along with your student or resident credential from your institution to [email protected]. We will provide you with a discount code for the CCCW Registration page.

13. Are there Hotel discounts?

Yes, you can take advantage of our special hotel rate.
Instructions to book a room at the DoubleTree by Hilton Cape Town – Upper Eastside.
Click here

14. For which dates are the discounted rates at the hotel valid?

The discount code can be used to book your stay between Saturday, October 19 and Saturday, October 26, 2024.

 

15. Do you provide transportation to/from the Workshop location?

No, we do not provide transportation to or from the workshop. Cape Town Airport is 15 km away and a paid transfer service is available if booked in advance at Double Tree hotel. Tel: (+27) 021 404 0570

16. What should we bring with us to the Simulation Labs / Workshops?

If you are attending the Surgical Simulation Sessions, please bring your own headlights.

17. Will there be live translation?

No, the workshop is in English.

18. What does LMIC mean??

It means Low and Low Middle Income Countries. Find the list here

19. Will there be recordings available of the lectures?

Yes. All sessions will be recorded and made available for viewing within 30 days after the conclusion of the Cleft Care Workshop (CCCW). You will receive a link to access he recordings for your convenience. More information regarding recordings will follow at a later stage.

20. Can I cancel my registration? / Do I get a refund if I cancel?

If you need to cancel your registration, you must notify the CCCW team via email ([email protected]). Verbal changes or cancellations are not accepted. All refunds will be made after the conference. The CCCW Team will notify the attendee about the refund arrangement and payment method.

The following refunds will apply from the date of receipt of notification.

Date Refund Policy

On or before June 30, 2024 100% refund less an administrative fee of USD $100

On or before September 15, 2024 50% refund less an administrative fee of USD $100

After September 15, 2024 No refund will be issued for cancellations or for no-shows.

All refunds will be made after the conference. A conference administrator will notify the attendee about the refund arrangement and payment method.

21. Is there a policy for use of cameras and audio/video recording devices?

During the CCCW, we kindly ask attendees to please respect our policy prohibiting the recording (photographic, video, and audio) of sessions. Delegates will have the opportunity to access recordings within 30 days after the conclusion of the Cleft Care Workshop (CCCW). You will receive a link to access he recordings for your convenience. More information regarding recordings will follow at a later stage.

 

Please note that any unauthorized recording or capture of content from the CCCW’s on-demand platform, video library, or any other CCCW platform or communication channel (including video, audio, photography, or screenshots), is strictly prohibited.

22. What to do in Cape Town? Affordable and Free Tours Open Top Bus Tours

https://citysightseeing.co.za/en/cape-town

 

Winetram

Home

 

Heart of Cape Town Museum

Home

 

Cape Town Walking Tour

Home

 

Other Walking Tours

https://www.getyourguide.com/

 

Time Out Market V & A Waterfront

https://www.waterfront.co.za/

 

Cape Town Food Tour

https://www.withlocals.com/

TASTE THE CAPE

 

Cableway

https://www.tablemountain.net/

 

Botanical Gardens

Home

 

First Thursday

Cape Town

 

 

23. Safety Information

There are a few different ways to get around Cape Town, depending on your budget and needs. If you’re travelling on a tight budget, the best option is to use the bus system. Bus tickets are relatively cheap, and you can use them to get around the city quite easily.

 

  • Avoid carrying large sums of cash, don’t carry cameras in plain sight and do not leave belongings unattended.
  • Heed the advice of your hosts, Cape Town Tourism Visitor Centre staff, or locals on where to go after dusk. Avoid walking in deserted and dark places at night. Park in a secure, well-lit area with street guards.
  • Never allow strangers to assist you in any way at ATMs or cash points.
  • Street children and beggars may approach you for a handout. If you wish to help, consider giving food, donating to a registered charity or contact Cape Town Tourism for advice.
  • Keep copies of all valuable documents in a safe place.
  • When exploring Table Mountain National Park, take a map, comfortable walking shoes, a few friends and a charged mobile phone.
  • When hiking, be prepared for weather that can change rapidly, even in summer. Bring along enough water and sunblock, as well as something warm to wear. Start heading back well before dark and don’t venture away from the demarcated paths. Tell a friend or your host where you are going and when you expect to be back.
  • Load the Table Mountain National Park emergency number +27(0)861 106 417 into your mobile phone before departing on a hike. Cape Town Tourism and Protection and Emergency Services run a Visitor Support Programme to assist you, should you be involved in any incident during your stay.

 

Please visit the Cape Town Tourist Centre for more information and tips during your stay.

https://www.capetown.travel/travelwise/safety-in-cape-town/

 

24. How can I request an invitation letter for my visa?

To request an invitation letter for your visa application, please send an email to [email protected]. Include your full name, specialty, title, institution, and any other relevant details required for the letter. Our team will process your request and provide the necessary documentation to support your visa application. 

25. I have already registered, but I would like to add a Simulation Lab/Workshop. How can I do this?

For those that are already registered, but need to add either a simulation lab or a main session, below are the instructions:

  1. After initially registering, you received a confirmation email.
  2. In the confirmation email, you will find an option labeled “Add to your order“.
  3. Use this option to purchase an additional ticket.

 

26. What is the cost to attend the CCCW?

The cost to attend depends on the type and number of tickets you choose, as well as whether you acquire the tickets during early bird pricing or rates for Low- and Middle-Income Countries (LMIC). You can find all the details, including ticket prices and registration information, on our website: https://cleftworkshop.org/register-sa/. 

 

27. Upon selecting the three-payment plan for my surgical candidate fee, will I receive notifications confirming each payment?

Yes, you will receive a confirmation email with your receipt after the first payment and a notification email following each next payment confirming the transaction.

 

CAPE TOWN, SOUTH AFRICA OCTOBER 23-24, 2024

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What People Say

Dr. E.H., Brazil
“I think the workshop is a great opportunity to improve my surgical technique more and more and consequently deliver better results, as I am...
Read More
Dr. E.H., Brazil
“I think the workshop is a great opportunity to improve my surgical technique more and more and consequently deliver better results, as I am being guided by more experienced and different surgeons at each workshop.”
Dr. E.H., Brazil
Dr. E.H., Brazil
M.H., Chile
“I am infinitely grateful for all the learning acquired at...
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M.H., Chile
“I am infinitely grateful for all the learning acquired at the Workshop, all the guidance and information they gave me was very helpful to apply it for cleft patients. 
M.H., Chile
M.H., Chile
Ann W Kummer, MAT, PhD, CCC-SLP, FASHA,
“This conference is truly...
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Ann W Kummer, MAT, PhD, CCC-SLP, FASHA,
“This conference is truly a workshop where people get an opportunity to not only interact with each other and learn from each other, but also to practice their skills in many ways. 
Ann W Kummer, MAT, PhD, CCC-SLP, FASHA,
Ann W Kummer, MAT, PhD, CCC-SLP, FASHA,
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